Zyora – Terms & Conditions

Welcome to Zyora. By accessing or purchasing from our website, you agree to the following Terms & Conditions.

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   1. Products & Pricing

   • All products listed on our website are genuine and described as accurately as possible.

   • Prices may change without prior notice. The price at checkout is final.

   • Colors and textures may slightly vary due to photography and screen resolution.




2. Orders & Payments

2. • Orders are confirmed only after successful payment.

   • We accept online payments through trusted gateways.

   • Cash on Delivery (COD) may be available only in selected locations.




3. Shipping & Delivery

3. • Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

   • Customers must provide the correct shipping address and contact details.

   • Once shipped, tracking details will be shared via email/WhatsApp.




4. Returns & Refunds

4. • Returns are accepted only if the wrong item is delivered or the product is damaged.

   • Customers must provide an unpacking video (with order ID, mobile number, and invoice) to claim a return.

   • Refunds or replacements will be processed after verification.

   • No returns are accepted for reasons such as change of mind, size, or personal preference.




5. Cancellations

5. • Orders can be cancelled only before dispatch.

   • Once shipped, cancellations are not possible.




6. Use of Website

6. • Customers must not misuse the site by uploading harmful or misleading content.

   • Zyora reserves the right to block or cancel suspicious orders.




7. Intellectual Property

7. • All logos, product images, and designs on this website belong to Zyora.

   • Reproduction or unauthorized use is strictly prohibited.




8. Privacy

8. • Customer data (name, contact, address) is used only for order processing and delivery.

   • We do not sell or share your personal information with third parties.




9. Liability

9. • Zyora is not responsible for delays caused by courier partners, natural events, or incorrect addresses.

   • Our liability is limited to the value of the product purchased.




10. Governing Law

• These Terms & Conditions are governed by Indian law.
• Any disputes shall be subject to the jurisdiction of courts in India.